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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Organizational Systems Change

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Q Refer back to the two news articles on the Department of Veteran's Affairs and do a quick web search for additional information if necessary. Consider and Address the following questions in an essay: Who was General Shinseki? What was the scandal or problem that occurred within the organization he was in charge of? Identify three external actors or institutions that then put pressure (or were likely to put pressure) for change on the department? How did they do so? It is OK to think about institutions or actors not identified in the articles—but be clear in explaining why and how they might pressure the department. Format your essay in accordance with APA style guidelines. Provide a minimum of two references. Writing should be clear, well-organized, and contain minimal grammatical errors.

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• General Shinseki was a retired Army General of the United States who served the 7th Secretary of Veterans Affairs of the United States. General Shinseki was the 34th Chief of Staff of the Army. In Vietnam War, General Shinseki played an important role and awarded with several prestigious medals. He was the first Asian-American Secretary of Veterans Affairs. • General Shinseki resigned from his designation from Secretary of Veteran Affairs as there was a scandal that states employees throughout the massive hospital system of Veteran Affairs conspired for hiding months-long time for waiting, which veterans confronted during seeking care. The problem and scandal was entirely related to the healthcare.