Q Refer back to the two news articles on the Department of Veteran's Affairs and do a quick web search for additional information if necessary. Consider and Address the following questions in an essay: Who was General Shinseki? What was the scandal or problem that occurred within the organization he was in charge of? Identify three external actors or institutions that then put pressure (or were likely to put pressure) for change on the department? How did they do so? It is OK to think about institutions or actors not identified in the articles—but be clear in explaining why and how they might pressure the department. Format your essay in accordance with APA style guidelines. Provide a minimum of two references. Writing should be clear, well-organized, and contain minimal grammatical errors.